September 27, 2011
On September 22nd Facebook introduced a new range of privacy settings aimed at “simplifying” the content users share, namely with respect to photos, personal information and various posts. Facebook says these changes are designed to make it explicitly clear to users who can see what is on their profiles at any given time. Now every time information is shared, the user is given the opportunity to quickly and easily adjust how visible it is to other users. These “inline controls” include where someone tags you in a photo or some other post, allowing you to tell who can see it by simply clicking on the icon in the top right corner. You can then very easily change your privacy settings relating to different types of posts accordingly. You also have the option of using a ”tag review” feature, which allows you to approve or deny posts to your profile before they becomes visible to others. This will likely be the most popular change, because it grants almost absolute control as to what is made visible on your page.
Some things you may not know… Under the default settings, when a person tags you in a status update this will appear on your profile. Therefore you may want to consider using the new tag/post review features in order to allow you to choose whether it makes it onto your wall or not. The default settings are set to “off”. When someone tags you in a post, it will be that person’s privacy settings that have final say over what is visible unless you specifically adjust the settings pertaining to posts you are tagged in. So make sure you personalize your privacy settings individually, because a “one size fits all” approach may not be in your best interests.
Do these changes require you to revisit your privacy settings? Your privacy settings should not have changed from what they were before, however some simplifications have been made. Therefore it is important that you check your settings to see what settings are now controlled “inline” (again, meaning adjustable for each separate post whether it be a picture, post or other information) and make sure that these inline controls are by default set to what you want.
What should you be doing moving forward? It is important to remember that Facebook is continually updating its layout, and this includes its privacy templates. While users should not fear that their settings will completely reset each time such changes occur, they should keep a close eye on new features that may (1) replace an existing feature; (2) remove an existing feature entirely; or (3) introduce something entirely different, which might require some tweaking from its default settings.
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Facebook, Personal Information, Privacy, Social Networking Websites | Tagged: Facebook, Privacy, Social Networking |
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Posted by Brian Bowman
July 7, 2011
Tired of reading? How about a video to help you learn about Canada’s new anti-spam law?
I’m delighted to let you know about a cool feature on Pitblado’s new website called the “Whiteboard Sessions”, which are vlogs (or video blogs). We’ve just posted a 3 minute vlog of mine entitled “Are you a spammer?“, wherein I discuss:
- highlights of the new law
- why you should care
- an overview of the rules
- penalties for non-compliance; and
- proactive tips to help comply with the law
To watch “Are you a spammer?” please click here>>
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Anti-Spam Legislation, E-mail, Facebook, Internet, Marketing, Online Marketing, Privacy, Social Networking Websites, Technology | Tagged: E-mail, Facebook, Internet, Online Reputation Management, Privacy, Social Networking, Spam |
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Posted by Brian Bowman
June 14, 2011
CJOB|680′s Geoff Currier recently asked me to participate in his live radio program called “The Nighthawk”. Geoff and callers raised a number of issues: “Spam, anti-spam legislation – is it getting better, is it getting worse, what do we know about how bad spam is in our computers right now?” To hear the answer to this and other questions please listen to the live broadcast recording here>>
Thanks to Geoff Currier and CJOB|680 for the invitation to participate in the program.
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Anti-Spam Legislation, Internet, Phishing, Privacy, Social Networking Websites, Spam | Tagged: anti-spam, Phishing, Privacy, Social Networking, Spam |
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Posted by Brian Bowman
May 6, 2011
Canada’s Privacy Commissioner has just released the final report of her Office’s consultations on the online tracking, profiling and targeting of consumers by marketers and other businesses. “Most people have no idea about the rich trail of data they leave behind when they browse the Internet, use social networking sites, or engage the geo-location functions of their mobile devices,” the Commissioner observed. Organizations that track the online activities of Canadians must be more upfront about their practices, Privacy Commissioner Jennifer Stoddart has concluded… “it comes down to meaningful consent, which entails informed consent”.
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Privacy, Technology, Marketing, Social Networking Websites, Facebook, Device Fingerprinting, Monitoring, Privacy Commissioner of Canada | Tagged: Privacy, Privacy Commissioner, Internet, Facebook, Social Networking, Cloud Computing |
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Posted by Brian Bowman
May 4, 2011
The Privacy Commissioner of Canada has called for legislation empowering her to impose substantial fines against major corporations that fail to adequately protect Canadians’ personal information from preventable breaches.
“I am deeply troubled by the large number of major breaches we are seeing, including serious incidents in recent weeks that have affected hundreds of thousands of Canadians,’’ Jennifer Stoddart said in a speech today at the Canada 3.0 forum in Stratford, Ont. “It seems to me that it’s time to begin imposing fines – significant, attention-getting fines – on companies when poor privacy and security practices lead to breaches.” To learn more, read the complete news release.
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Privacy, Privacy Breach, Data Protection, Privacy Commissioner of Canada, Legislation Update | Tagged: PIPEDA, Privacy, Privacy Commissioner, Privacy Breach |
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Posted by Brian Bowman
April 14, 2011
Here’s a good article in the Globe & Mail’s Report on Business about the thorny issue of workplace monitoring. As I’m quoted by the Globe & Mail, “I recognize employers have risks and obligations to manage data, but on the other hand going to a more Big Brother approach isn’t the answer. And the privacy commissioner and the courts would agree with that.” Read the full article here>
Other related blog posts include Employee monitoring in today’s workplace and Social media: Is your organization’s head in the sand?
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Employee Monitoring, Facebook, Privacy, Social Networking Websites | Tagged: Employees, Facebook, Privacy, Social Networking |
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Posted by Brian Bowman
March 24, 2011
David Stark of GfK has penned an excellent article about how technology is affecting the marketing research industry. In his article, David highlights broad trends, notably in quantitative research, and the increase in observational research and passive data collection. Among other things, he also discusses cookies, device identification and web scraping. This is a ”must read” for marketing researchers and a valuable read for others. I hope you check it out.
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Device Fingerprinting, Internet, Marketing, Privacy, Social Networking Websites, Technology | Tagged: Internet, Privacy, Social Networking |
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Posted by Brian Bowman
March 4, 2011
The Competition Bureau announced earlier this week its participation in Fraud Prevention Month, which this year focuses on the growing problem of online fraud. Fraud Prevention Month is an annual education and awareness campaign held in Canada and around the world. The Competition Bureau’s website provides some great education and prevention information including a new interactive quiz designed to test consumers’ and businesses’ fraud awareness. I’d encourage you to take the quiz!
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Competition Law, Data Protection, Identity Theft, Online Shopping, Phishing, Privacy, Security, Theft | Tagged: Customers, Identity Theft, Phishing, Privacy, Safeguarding |
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Posted by Brian Bowman
January 21, 2011
Buses, bingo and bins. Probably not the first things that come to your mind when you think of privacy.
Yet in recent days, privacy issues have impacted school buses, casinos and garbage bins. This may seem odd when most privacy news stories these days deal with Facebook and other websites. But the world of privacy is increasingly affecting just about every segment of society. Read more>>
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Due Diligence, Monitoring, Personal Information, Privacy, Technology | Tagged: Due Diligence, Privacy, Technology |
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Posted by Brian Bowman
November 24, 2010
The Supreme Court of Canada (SCC) released an important decision today that considered whether an individual home owner had a reasonable expectation of privacy in electric meter data.
The police had asked a local utility company to attach a digital recording ammeter (DRA) to the electric meter on a home in order to monitor electrical usage. The data gleaned from the DRA and from other sources was then used to obtain a warrant to search the home. The search resulted in exposing a marijuana grow op. The defence argued that the installation of the DRA infringed the privacy rights of the accused to be secure against unreasonable search contained in Canada’s Charter of Rights and Freedoms.
A critical factual consideration, on which much of the disagreement in the case turned, was the degree to which the use of DRA technology reveals private information. The SCC ultimately decided that DRA technology merely indicates electricity use, not what the electricity was used for, so it was a reasonable loss of privacy.
Here’s an excerpt from the decision:
The central issue in this case is thus whether the DRA discloses intimate details of the lifestyle and personal choices of the individual that form part of the biographical core data protected by the Charter’s guarantee of informational privacy. The evidence available on the record offers no foundation for concluding that the information disclosed by the utility company yielded any useful information at all about household activities of an intimate or private nature that form part of the inhabitants’ biographical core data. The DRA’s capabilities depend of course on the state of the technology at the time of its use. As DRA technology now stands, it is not capable of giving access to the occupants’ personal information. Instead, the DRA data merely yield an additional piece of information to evaluate suspicions — based on an independent evidentiary foundation — police already have about a particular activity taking place in the home.
A final factor affecting the informational privacy analysis is the fact that G’s interest in the electricity use data was not exclusive. G’s electricity consumption history was not confidential or private information which he had entrusted to the utility company. As the supplier of electricity, the utility company had a legitimate interest of its own in the quantity of electricity its customers consumed. Consequently, it is beyond dispute that the utility company was within its rights to install a DRA on a customer’s line on its own initiative to measure the electricity being consumed. The utility company was not an interloper exploiting its access to private information to circumvent the Charter at the behest of the state; rather, its role is limited to the wholly voluntary cooperation of a potential crime victim.
While a territorial privacy interest involving the home is a relevant aspect of the totality of the circumstances informing the reasonable expectation of privacy determination, the Charter’s protection of territorial privacy in the home is not absolute. Where, as in the case at bar, there was no direct search of the home itself, the informational privacy interest should be the focal point of the analysis. The fact that the home was the focus of an otherwise non-invasive and unintrusive search should be subsidiary to what the investigative technique was capable of revealing about the home and what information was actually disclosed. The fact that the search includes a territorial privacy aspect involving the home should not be allowed to inflate the actual impact of the search to a point where it bears disproportionately on the expectation of privacy analysis.
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Monitoring, Personal Information, Privacy, Technology | Tagged: Government, Privacy |
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Posted by Brian Bowman