August 17, 2009
The Los Angeles Times is reporting that the Palm Pre phone secretly uses GPS to report users’ locations to the company.
It is an interesting story because it illustrates the importance of having clear and understandable privacy policies that customers can understand. It is also an interesting story because it (once again) demonstrates the attention that the media place on privacy matters and the potentially explosive reaction that customers can have if they feel their privacy isn’t being respected.
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Access to Information, Privacy Breach, Safeguarding, Security, Smartphones, Technology | Tagged: Access to Information, Palm Pre phone, Privacy, Privacy Policy, Safeguarding, Security, Technology | 
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Posted by Brian Bowman
February 25, 2009
I chaired a lively Privacy Forum member meeting yesterday, which included a great discussion on how to get staff “buy-in” on privacy compliance. It’s an important topic because an organization can have comprehensive privacy policies and procedures, but if employees don’t “buy-in” they won’t implement the policies and procedures properly.
The important thing is to develop a culture of privacy within the workplace. Fostering a workplace culture where privacy is valued and respected contributes to good employee morale and mutual trust. It also helps employees to identify privacy issues before they become privacy complaints (which can result in costly grievances, lawsuits or settlements). After all, it’s employees that are on the front line with customers and how employees respond to privacy related questions or concerns can make a big difference.
When I conduct privacy training sessions for clients, I always remind employees that while privacy compliance is the law, it’s also important because good privacy practices can improve customer relations, increase efficiencies and mitigate time-consuming and costly privacy complaints. I also try to make privacy compliance fun! No, this is not a misprint…I said “fun”. Privacy Forum members had some great suggestions on how to make privacy compliance fun and, in doing so, help to get staff “buy-in” on privacy compliance.
Please post a Comment below on ways that you or your organization tries to get staff “buy-in” on privacy.
Leave a Comment » | PIPEDA, Privacy, Training | Tagged: Employees, PIPEDA, Privacy, Privacy Compliance, Privacy Forum, Privacy Policy, Training | Permalink
Posted by Brian Bowman
February 12, 2009
Leave a Comment » | Identity Theft, Internet, Online Reputation Management, Online Shopping, Safeguarding, Security | Tagged: Businesses, Identity Theft, Internet, Online Reputation Management, Online Shopping, Personal Information, Privacy Policy, Safeguarding, Security | Permalink
Posted by Brian Bowman
February 11, 2009
Leave a Comment » | Internet, Online Reputation Management, Privacy, Security, Technology, Youth | Tagged: Educate, Information Technology, Internet, Online Reputation Management, Personal Information, Privacy, Privacy Commissioner, Privacy Policy, Security, Social Networking, Technology, Youth | Permalink
Posted by Brian Bowman
Online shopping a risky transaction: Protect yourself from identity thieves
New push to educate on online privacy: Youth can get info on important website
