Recording telephone calls

February 10, 2009

recording-2Recording telephone calls could be a risky business

My April 2, 2008 column in the Winnipeg Free Press discusses the privacy implications resulting from recording telephone calls, and why it is important to let your customers know if you are recording their calls to you.


Buying or selling a business

February 6, 2009

agreementsBuying or selling a business requires due diligence

My June 7, 2006 column in the Winnipeg Free Press considers PIPEDA Case Summary #325, which sets out the rules regarding sharing customer lists of businesses being considered for sale.


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